COVID-19 Procedures

 

PLEASE ARRIVE WITH YOUR PETS APPROPRIATELY SECURED. WE ASK THAT ALL DOGS COME WITH A PROPERLY FITTED COLLAR AND LEASH. WE ALSO ASK THAT ALL CATS ARRIVE IN PROPER CAT CARRIERS.

IF YOU ARE EXPERIENCING FLU-LIKE SYMPTOMS OR HAVE COME INTO IMMEDIATE CONTACT WITH SOMEONE WHO HAS TESTED POSITIVE FOR COVID-19 PLEASE CALL US AND WE WILL HAPPILY RESCHEDULE YOUR APPOINTMENT.

 

Arrival:

Once you arrive please call us at (386) 672 – 8860 OPTION 2 to let us know you are here and what car you are in.

A technician will ask you some preliminary questions about your pet’s health and care, then take your pet inside.

If you are dropping your pet off you will be asked the same questions, your pet will be taken inside.

 

Curbside visits:

Because of COVID-19 and the summer heat we are encouraging early morning appointments. Appointments can be scheduled as early as 7:30 on select days.

Drop off appointments are welcome for existing clients.

We are offering all services with the exception of home euthanasia at this time.

Because of the scorching summer heat, we are providing outdoor, shaded seating and cold water!

 

Departure:

If you dropped your pet off we will call you to notify you when the visit is complete.

At the conclusion of your visit we will bring your pet out to you as well as any medications you may be picking up.

We are accepting credit card payments by phone as well as all other traditional forms of payment (i.e. cash, checks, debit cards).

Any medications dispensed to you will be given with instructions on the label. The instructions will be explained to you when your technician brings them out to you with your pet at the conclusion of your visit.

 

Thank you for choosing Granada Animal Hospital!

#CURBSIDELIFE